Your First Shift
Learn what an IT specialist does, practice the troubleshooting methodology, and work a queue of realistic support tickets.
Start Mission 01Cybersecurity • Certification Preparation
Learn how computers, devices, networks, operating systems, security controls, and support procedures work—then practice thinking like an IT technician. This independent FamilyPD learning path is designed to support preparation for the CompTIA A+ Core 1 (220-1201) and Core 2 (220-1202) exams.
Start here • Interactive missions
Mission 01, Mission 02, and Mission 03 stay at the top so returning learners can get back to work without hunting through the page.
Learn what an IT specialist does, practice the troubleshooting methodology, and work a queue of realistic support tickets.
Start Mission 01Investigate power versus data, volts/amps/watts, motherboard components, CPU, RAM, storage, bits and bytes, and safe hardware handling.
Start Mission 02Disassemble a training desktop, identify common PC hardware and connectors, compare designs across manufacturers, verify compatibility, and begin a careful PC assembly.
Start Mission 03Build a ComputerGo deeper into RAM, HDD, SATA SSD, NVMe, RAID, storage performance, upgrades, and troubleshooting symptoms.
Clear explanations, visuals, examples, and memory connections.
Realistic technician scenarios and troubleshooting decisions.
Add useful pieces to your interactive A+ study notebook.
Use certification-aligned checks and mixed practice.
Core 1 • 220-1201
The current Core 1 exam is organized into five domains.
Hardware, accessories, connectivity, synchronization, support.
Ports, protocols, Wi-Fi, services, SOHO networks, tools.
Displays, cables, RAM, storage, motherboards, power, printers.
VMs, hypervisors, containers, cloud models and characteristics.
Hardware, storage, displays, mobile, network, and printer issues.
Core 2 • 220-1202
Windows, Linux, macOS, installations, settings, tools, commands, networking, and applications.
Physical and logical controls, hardening, malware, social engineering, wireless security, and data protection.
Windows, mobile OS, application, and security troubleshooting scenarios.
Documentation, change management, backup, safety, professionalism, scripting, remote access, and AI concepts.
Turn each mission into a study tool you can reuse later. Print FamilyPD images, draw your own, use accurate cutouts, add safe cable samples, and build flaps, pockets, sliders, and mini-books that help you quiz yourself.
Build the A+ notebookUse a real single-board computer to connect A+ concepts: power, cooling, storage, ports, operating systems, Linux, networking, command-line tools, troubleshooting, and documentation.
Open the Raspberry Pi 5 labThis independent FamilyPD educational resource supports preparation for CompTIA A+. CompTIA and A+ are trademarks of CompTIA, Inc. Family Personal Development, Inc. is not affiliated with or endorsed by CompTIA unless expressly stated.
Primary alignment sources used for this page: CompTIA A+ Core 1 (220-1201) V15 Exam Objectives, CompTIA A+ Core 2 (220-1202) V15 Exam Objectives, and instructor-provided CompTIA A+ Module 1 instructional materials. FamilyPD explanations, scenarios, activities, and page design are independently created for teaching and study.
When future lessons use additional authoritative sources—such as Microsoft, Apple, Linux documentation, hardware manufacturers, NIST, or CISA—the specific sources used will be listed on that lesson page.